We've rebranded! First Coast Cleaners is now Office-So-Clean by Deborah McGeorge.
But one thing hasn’t changed – our extraordinary service.
COMPETENT PROFESSIONALS WITH OVER 34 YEARS OF EXPERIENCE
We have been personally operating FIRST COAST CLEANERS for over 34 years, so we know the most efficient, professional way to properly handle the complexities of important cleaning matters. As experienced professionals, we know our job and work independently in an efficient manner. You never have to micro-manage us.
[An amateur will know just the basics, and this lack of in-depth knowledge of the industry can lead to substandard work and permanent damage of your equipment, floors, surfaces, etc.]
OWNER OPERATED BY HUSBAND AND WIFE TEAM WITH NO EMPLOYEES
The vast majority of other cleaning companies have their employees doing the work since most jobs are too big for one person to regularly handle alone … you would have no control over who is in regularly in your building after hours. And if the company is a janitorial franchise, this issue is of even greater concern.
First Coast Cleaners is NOT a franchise ... it is our own company built brick-by-brick by our own four hands from personally visiting local businesses to introduce ourselves and our services, and our company has been worked by our own four hands for over 34 years. Exercise extreme caution if you're approached by a janitorial service franchise company. We recommend doing a Google search on the name of the franchise plus the word "scam" (for example: Jani-King scam) if you're thinking about hiring one.
Among the issues we have heard from several business owners: franchisees purchase accounts from franchisors who place job bids for them, then a revolving door of different employees are hired to do the actual cleaning work. You never know who will be in your office after hours when your staff is not there. By contrast, we personally find and negotiate our own accounts, bid our own prices, and do the actual work. You know for certain that when you contact our office you'll be speaking directly with the two people who are cleaning your building, you will not be speaking to a secretary at a distant corporate office.
Another issue with franchises is that the franchisor underbids the prices for cleaning offices in order to get accounts for its franchisee. The workers who are cleaning your office end up earning less than minimum wage. Since they are unable to continue doing so, the quality of the work degrades and then the franchisee will be raising your price over and over until they become profitable (double, and more). By contrast, the agreed-upon price when we are hired is your final price. In the 34+ years we've been operating our business, we have only done a handful of cost of living price increases, and each was minimal.
We live by deeply-rooted principles of honesty, so you can be assured that we will never lie, directly or indirectly steal, or do anything ethically or morally improper against any person or company.
DEPENDABILITY and A COMMITTED ATTITUDE
In the 34+ years First Coast Cleaners has been in business, we have never been a “no show”. So you never have to worry that the job won’t get done! We will be here when we promise, and we have consistently proved that since 1988. In the rare event one mate is sick, the other mate handles the job. On the rare occasion that we will be out of town, arrangements are made well in advance and we’ll offer several options to ensure your satisfaction. In the even rarer event of circumstances beyond our control, we will contact you as soon as possible and make arrangements for the job to be done.
We have always believed that clear communication is the lifeblood of any relationship. We welcome your questions, and each proposal for cleaning services is clearly spelled out in writing for your files and ours -- specifying exactly what duties will be performed for the agreed price. And each new client receives a written and signed Terms of Service document outlining duties, compensation, payment, confidentiality, termination, independent contractor status, insurance, and other details so there are no surprises.
$3 MILLION INSURANCE COVERAGE
Our company carries a full complement of general liability insurance for our commercial cleaning services. Our active policy provides coverage of up to $3 million (aggregate).